We’re happy to report that the patch addressing the issue caused by the recent Daylight Saving Time (DST) change has been successfully deployed to production. All systems are operating normally, and no further issues have been detected. We are now closing the incident. Our team will continue to monitor closely to ensure continued stability. Thank you for your patience and support throughout this process. If you have any questions or concerns, please don’t hesitate to contact our support team.
Posted Oct 27, 2025 - 20:17 CET
Monitoring
We’re pleased to share that the patch addressing the issue caused by the recent Daylight Saving Time (DST) change has been successfully deployed to production. Services are returning to normal, and initial monitoring shows that systems are stable. Our team will continue to closely monitor performance to ensure everything remains fully operational. If you experience any lingering issues, please don’t hesitate to reach out to our support team. Thank you again for your patience and understanding throughout this process.
Posted Oct 27, 2025 - 20:07 CET
Update
We are continuing to work on resolving the issue caused by the recent Daylight Saving Time (DST) change. Our team has identified the root cause and is actively developing a patch to address the problem. We expect the patch to be available in production within the next 2 hours. In the meantime, some services may remain impacted. We sincerely apologize for the inconvenience and appreciate your patience as we work to restore full functionality. We will provide another update once the patch is live.
Posted Oct 27, 2025 - 18:38 CET
Identified
We are currently addressing an issue with the Kiosk caused by the recent transition to Daylight Saving Time. This change has led to unexpected behavior in our systems, resulting in a temporary disruption for some users. Our engineering team has identified the root cause and is actively working on a patch to resolve the issue. We are prioritizing this fix and expect to restore full functionality shortly. We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the situation. We will continue to provide updates as progress is made.