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In case of an emergency or system outage, Mews recommends scheduling report exports to ensure smooth operations in your property. Check the emergency report documentation for more information.

Mews Operations Operational
Mews Guest Experience Operational
Mews Business Intelligence Operational
Mews Payments Operational
Mews Open API Operational
Mews Marketplace Operational
Mews Events Operational
Mews POS Operational
Mews RMS (Atomize) Operational
Support Service Operational
Support Chat Service Operational
Support Inbound Calls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 8, 2026

No incidents reported today.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

Postmortem - Read details
Aug 7, 15:14 CEST
Resolved - Between 00:00 and 09:15 CEST on 1 August, properties in Austria were unable to close bills and check out guests due to an issue with the Austrian fiscal registry integration. The issue has been identified and resolved, and bill closing and check-outs are working normally again. No data was lost, and any bills affected during this period can now be closed as usual — no further action is needed.

We apologize for the disruption this caused during morning check-outs.

Aug 1, 11:05 CEST
Monitoring - We identified an issue affecting some properties in Austria that prevented bills from being closed. The issue has been resolved, and we are closely monitoring the system to ensure continued stability.

We apologize for any inconvenience this may have caused.

Aug 1, 09:57 CEST
Investigating - Austria — bills cannot be closed for some properties

We are investigating an issue affecting some properties in Austria where bills cannot be closed. The issue is related to the fiscal registry integration and does not affect reservations, payments, or any other part of the system.

Affected properties will see an error when attempting to close a bill.

We are working to identify the full scope of impact and will post an update shortly.

Aug 1, 08:47 CEST

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.