Mews Status

All Systems Operational

About This Site

Having trouble? Troubleshoot performance issues, check historical uptimes at uptime.mews.com.

In case of an emergency or system outage, Mews recommends scheduling report exports to ensure smooth operations in your property. Check the emergency report documentation for more information.

Mews Operations Operational

Mews Guest Experience Operational

Mews Business Intelligence Operational

Mews Payments Operational

Mews Open API Operational

Mews Marketplace Operational

Mews Events Operational

Mews POS Operational

Mews RMS (Atomize) Operational

Support Service Operational

Support Chat Service Operational

Support Inbound Calls Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 26, 2026

No incidents reported today.

Jun 25, 2026

Return icon showing on all reservations on the timeline

Resolved - We've verified that the return icon is no longer showing incorrectly for all reservations on the timeline. We think the impact from the issue is over.
Jun 25, 13:58 CEST

Identified - We are aware that customers are seeing the return icon on all reservations on the timeline.

The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.
Jun 25, 13:49 CEST

All inventory updates from Expedia are failing.

Resolved - Expedia has resolved their outage. Inventory updates from Mews to Expedia are back to normal.
Jun 25, 13:24 CEST

Monitoring - Expedia is currently experiencing an outage. Inventory updates from Mews to Expedia are failing, but reservation flows are unaffected. We are actively monitoring and will provide updates as the situation develops.
Jun 25, 11:44 CEST

Jun 24, 2026

Issue with Mews Kiosk and OCI Generating Registration Cards

Resolved - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Jun 24, 13:00 CEST

Identified - The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.
Jun 24, 11:29 CEST

Jun 23, 2026

No incidents reported.

Jun 22, 2026

Reservations from booking.com are missing.

Resolved - Booking.com has resolved the outage. All missed reservations were retried by booking.com
Jun 22, 22:49 CEST

Monitoring - Booking.com is experiencing an outage. https://connect.booking.com/status/incident/732
We are monitoring situation.
Jun 22, 22:17 CEST

Jun 21, 2026

Synxis CRS updates are failing due to Synxis internal maintanance.

Resolved - Missed updates were retried
Jun 21, 07:29 CEST

Update - Synxis CRS maintenance was finished. All missed updates are being retried. We keep monitoring situation.
Jun 20, 13:57 CEST

Monitoring - Synxis is doing internal maintanance, which resulted as unavailable services. This prevent us to deliver inventory updates about availability, prices and restrictions. We are monitoring situation. Once maintanance is resolved all updates will be automatically retried.
Jun 20, 06:00 CEST

Jun 20, 2026

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.