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Having trouble? Troubleshoot performance issues, check historical uptimes at uptime.mews.com.


In case of an emergency or system outage, Mews recommends scheduling report exports to ensure smooth operations in your property. Check the emergency report documentation for more information.

Mews Operations Operational
Mews Guest Experience Operational
Mews Business Intelligence Operational
Mews Payments Operational
Mews Open API Operational
Mews Marketplace Operational
Mews Events Operational
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Mews RMS (Atomize) Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 2, 2026

No incidents reported today.

Sep 1, 2026
Downgraded Performance
Resolved - Version 1.1.185 of the Mews Connector solved the issue.
If you are on Mews Connector version 1.1.183 or 1.1.184 please update to 1.1.185.
Once updated please retry the printer device commands.
Sep 1, 19:14 CEST
Update - Mews Connector version 1.1.185 is being rolled out automatically or can be downloaded from this site:

https://store.mews.li/Package/Connector/InstallMewsConnector/Data

After installing the 1.1.185 version of the Mews Connector, the errored device commands for the Italian fiscal printer can be retried.
Sep 1, 18:26 CEST
Monitoring - There were issues with the release of the Mews Connector for the properties using the Italian fiscal printer.
Version 185 will is currently being released with the fix.
Sep 1, 17:52 CEST
Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026
Delays sending availability and rate updates to Booking.com
Resolved - Booking.com's rates and availability service has recovered and updates are being delivered normally. Waiting updates are still being processed and will be delivered over the next few hours.
Aug 23, 12:05 CEST
Update - Booking.com's rates and availability service has recovered and delivery of pending updates is now progressing quickly. We expect all outstanding availability, rate and restriction updates to be delivered within the hour. Availability and rates on Booking.com will then match Mews. We are monitoring the connection.
Aug 23, 09:53 CEST
Monitoring - The queue is clearing slowly, but updates are still being sent with some delay. We’re monitoring the system closely and keeping an eye on the processing times.
Aug 23, 08:19 CEST
Identified - Updates to availability, rates and restrictions sent from Mews to Booking.com began to be delayed. We traced the cause to slow and failing responses from Booking.com's rates and availability service, and we have contacted Booking.com.
Properties with a Booking.com connection may see recent changes take longer than usual to appear.
Aug 23, 06:24 CEST
Aug 22, 2026
Delays sending availability and rate updates to Booking.com
Resolved - Booking.com's rates and availability service has recovered and updates are being delivered normally. Waiting updates are still being processed and will be delivered over the next few hours.
Aug 22, 23:45 CEST
Update - Booking.com's rates and availability service has recovered and delivery of pending updates is now progressing quickly. We expect all outstanding availability, rate and restriction updates to be delivered within the hour. Availability and rates on Booking.com will then match Mews. We are monitoring the connection.
Aug 22, 22:36 CEST
Update - We are still monitoring the pending queue items, but updates are still being sent with some delay. We’re monitoring the system closely and keeping an eye on the processing times.
Aug 22, 21:41 CEST
Monitoring - The queue is clearing slowly, but updates are still being sent with some delay. We’re monitoring the system closely and keeping an eye on the processing times.
Aug 22, 20:27 CEST
Identified - Updates to availability, rates and restrictions sent from Mews to Booking.com began to be delayed at 14:00 CEST today. We traced the cause to slow and failing responses from Booking.com's rates and availability service, and we have contacted Booking.com.
Properties with a Booking.com connection may see recent changes take longer than usual to appear.
Aug 22, 19:18 CEST
Aug 21, 2026
Check-in failures at a limited number of properties
Resolved - This incident has been resolved.
Aug 21, 17:50 CEST
Monitoring - We identified an issue causing check-in failures at a limited number of properties. The issue has been mitigated and check-ins are operating normally. We are monitoring the situation while we finalize a permanent fix.
Aug 21, 15:50 CEST
Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

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